GDPR Privacy Policy
Last updated: May 22, 2026
This Privacy Policy describes how StudyCasein ("we", "us", or "our") collects, uses, stores, and protects personal data when you use our platform available at studycasein.com. We are committed to ensuring that your personal information is handled in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR).
1. Data Controller
StudyCasein operates as the data controller for personal data collected through this platform. If you have any questions about how your data is handled, you may contact us at:
Email: support@studycasein.com
Phone: +380675333700
Address: Liubets'ka St, 66, Chernihiv,
Chernihiv Oblast, Ukraine, 14000
2. Personal Data We Collect
We collect personal data that you provide directly, that is generated through your use of the platform, or that we receive from third-party services you connect to your account.
2.1 Data You Provide
This includes your name, email address, phone number, billing information, profile details, and any content you submit through forms, messages, or learning activities.
2.2 Data Collected Automatically
When you access the platform, we automatically collect technical data such as your IP address, browser type, device identifiers, operating system, referring URLs, pages visited, session duration, and interaction logs.
2.3 Data from Third Parties
If you register or log in using a third-party authentication provider, we may receive basic profile information from that provider as permitted by your settings with them.
3. Legal Bases for Processing
We process your personal data only where a lawful basis applies. Depending on the nature of the processing, we rely on one or more of the following:
Contractual necessity: Processing required to deliver the services you have requested or to fulfill our agreement with you.
Legitimate interests: Processing necessary for our legitimate business purposes, such as platform security, fraud prevention, and service improvement, provided those interests are not overridden by your rights.
Legal obligation: Processing required to comply with applicable law or regulatory requirements.
Consent: Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.
4. Purposes of Processing
We use collected personal data for the following purposes:
To create and manage your account and provide access to platform features. To deliver learning sessions, track progress, and personalize your educational experience. To process payments and manage billing. To send transactional communications, including confirmations, receipts, and service notifications. To respond to support inquiries and resolve technical issues. To analyze platform usage and improve functionality, content quality, and user experience. To detect, prevent, and address security threats or fraudulent activity. To meet legal and regulatory obligations.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. Account data is retained for the duration of the active relationship and for a reasonable period afterward to address any post-termination matters. Technical logs are retained for shorter periods consistent with operational security needs. When data is no longer needed, we delete or anonymize it in a secure manner.
6. Data Sharing and Disclosure
We do not sell personal data. We may share data with third parties only in the following circumstances:
6.1 Service Providers
We engage trusted third-party processors to support platform operations, including payment processing, cloud infrastructure, email delivery, and analytics. These processors are bound by data processing agreements and may only use your data as instructed by us.
6.2 Legal Requirements
We may disclose personal data if required to do so by law, court order, or governmental authority, or where necessary to protect the rights, property, or safety of StudyCasein, our users, or the public.
6.3 Business Transfers
In the event of a merger, acquisition, or transfer of business assets, personal data may be transferred as part of that transaction. We will notify affected users before data becomes subject to a materially different privacy policy.
7. International Data Transfers
Where personal data is transferred outside your country of residence to jurisdictions that may not offer the same level of data protection, we implement appropriate safeguards such as standard contractual clauses approved by relevant authorities, or rely on other lawful transfer mechanisms. You may request further information about these safeguards by contacting us.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the platform, remember your preferences, maintain session security, and analyze usage patterns. You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of parts of the platform. A separate Cookie Policy may be provided where required.
9. Your Rights Under GDPR
If you are located in a jurisdiction covered by the GDPR, you have the following rights regarding your personal data:
9.1 Right of Access
You may request a copy of the personal data we hold about you and information about how it is processed.
9.2 Right to Rectification
You may request correction of inaccurate or incomplete personal data.
9.3 Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes collected, where consent has been withdrawn, or where processing is unlawful, subject to applicable exceptions.
9.4 Right to Restriction
You may request that we restrict processing of your data in certain circumstances, such as while a dispute about accuracy is resolved.
9.5 Right to Data Portability
Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
9.6 Right to Object
You may object to processing based on legitimate interests at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
9.7 Rights Related to Automated Decision-Making
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects, unless such processing is necessary for a contract, authorized by law, or based on your explicit consent.
To exercise any of these rights, please contact us at support@studycasein.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before processing a request.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, access controls, regular security assessments, and staff training. While we take security seriously, no system is entirely risk-free, and we cannot guarantee absolute security.
11. Children's Privacy
Our platform is not directed at children under the age of 16. We do not knowingly collect personal data from individuals under this age without verifiable parental or guardian consent. If we become aware that we have inadvertently collected such data, we will take prompt steps to delete it. Parents or guardians who believe their child has submitted data without consent are encouraged to contact us.
12. Third-Party Links
The platform may contain links to external websites or services not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any external services you access through our platform.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you by email or through the platform. Your continued use of the platform after changes become effective constitutes your acknowledgment of the updated policy.
14. Contact and Complaints
If you have questions, concerns, or complaints about how we handle your personal data, please contact us at support@studycasein.com. We are committed to working with you to resolve any concerns fairly and promptly.
If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority responsible for data protection in your jurisdiction.